Features

Individual Design

Collect data in corporate design

Do you use special colours and fonts in your corporate communication and would like to integrate your logo?
No problem! Vyfster offers you all the possibilities in the user area to present your survey appearance to the outside world in your usual CI.

individuelles-design-front-de

Individual Design

Collect data in corporate design

Do you use special colours and fonts in your corporate communication and would like to integrate your logo?
No problem! Vyfster offers you all the possibilities in the user area to present your survey appearance to the outside world in your usual CI.

individuelles-design-front-de

Your individual surveys

Ask the right questions

Survey content can be very different. Therefore Vyfster offers you the possibility to subdivide your desired surveys in the way you would like to publish them. Categorizations and groupings of questions are easily possible in Vyfster.

individ-befragen-en

Your individual surveys

Ask the right questions

Survey content can be very different. Therefore Vyfster offers you the possibility to subdivide your desired surveys in the way you would like to publish them. Categorizations and groupings of questions are easily possible in Vyfster.

individ-befragen-en

Mail functionality

Receive feedback in real time by email

To enable you to react immediately to customer surveys, employee and supplier feedback, Vyfster immediately notifies you of new results, even outside your administration area. These notifications contain all the necessary data to give you a quick and optimal overview of your current situation.

e-mail-en

Mail functionality

Receive feedback in real time by email

To enable you to react immediately to customer surveys, employee and supplier feedback, Vyfster immediately notifies you of new results, even outside your administration area. These notifications contain all the necessary data to give you a quick and optimal overview of your current situation.

e-mail-en

Management Dashboard

Comprehensive data correlation visible

Compare development of surveys, processes, locations: Use our innovative data correlations to understand the behavior & relationships between two individual components whenever you need to. This is the potential boost you will love!

Management Dashboard

Comprehensive data correlation visible

Compare development of surveys, processes, locations: Use our innovative data correlations to understand the behavior & relationships between two individual components whenever you need to. This is the potential boost you will love!

Attention Feedback

Automated reminder function for critical feedbacks

You won’t forget anything: If our system identifies a critical feedback, it automatically opens a ticket with a timer function to remind you. Your team adds comments about every step of progress until the complaint is solved.

Attention Feedback

Automated reminder function for critical feedbacks

You won’t forget anything: If our system identifies a critical feedback, it automatically opens a ticket with a timer function to remind you. Your team adds comments about every step of progress until the complaint is solved.

Individual Analytics

Use data correlations & become a pioneer

This is where it all comes together: All evaluated processes and relevant key figures are displayed to you in real time. In this way you learn more about your results, their development and the customer journey.

analytische-auswertung-en

Individual Analytics

Use data correlations & become a pioneer

This is where it all comes together: All evaluated processes and relevant key figures are displayed to you in real time. In this way you learn more about your results, their development and the customer journey.

analytische-auswertung-en

Monthly Reporting

Evaluate processes & view key figures in real time

The monthly report of relevant key figures shows the extent to which your company’s reactions to the surveys have already led to changes and the areas in which your company still needs to be controlled. The report shows you exactly where there is still a need for action.

reporting-en

Monthly Reporting

Evaluate processes & view key figures in real time

The monthly report of relevant key figures shows the extent to which your company’s reactions to the surveys have already led to changes and the areas in which your company still needs to be controlled. The report shows you exactly where there is still a need for action.

reporting-en

User Configuration

Tailor the system rights to your needs

Not only the main survey channels – customer feedback, employee and supplier surveys – are processed by different employees in most companies, but also individual surveys within these categories. In the user configuration of Vyfster, you can carry out this control and provide employees with targeted results from the surveys, thus ensuring targeted processing and preventing redundancies.

User Configuration

Tailor the system rights to your needs

Not only the main survey channels – customer feedback, employee and supplier surveys – are processed by different employees in most companies, but also individual surveys within these categories. In the user configuration of Vyfster, you can carry out this control and provide employees with targeted results from the surveys, thus ensuring targeted processing and preventing redundancies.

Register now for free and get started!